Refund policy
Returns & Refunds Policy
At ARMOVA, customer satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we are here to help.
90-Day Satisfaction Guarantee
Every ARMOVA purchase is protected by our 90-Day Satisfaction Guarantee.
If you are not satisfied with your order, you may request a return within 90 days of receiving your product.
To qualify for a return, the item must be returned in reasonable condition and include all original components provided with the order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
To help us resolve the issue as quickly as possible, we may request photos of the product and packaging.
Depending on the situation, we may offer a replacement, store credit, or a full refund.
Return Process
To initiate a return request, please contact our support team at:
Please include your order number and a brief description of the reason for your request.
Returns sent without prior authorization may not be accepted.
Refund Approval
Once the returned item has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method used during checkout.
Refund processing times may vary depending on your bank, credit card provider, or payment platform.
Order Cancellations
Orders may be cancelled before they have been processed or shipped.
Once an order has been shipped, it must follow the standard return procedure outlined in this policy.
Non-Refundable Items
The following items are generally not eligible for refunds:
- Gift cards
- Personalized or custom-made products
- Digital products or downloadable content
- Items intentionally damaged, altered, or misused after delivery
Shipping Costs
Shipping fees are non-refundable unless the return is the result of an error on our part, including defective, damaged, or incorrect items.
Contact Information
For any questions regarding returns, refunds, or exchanges, please contact:
We are committed to providing fair and efficient support to every customer.